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December
04
2018
Campus Notifications: Confusion & Consternation

One of the most visible yet most misunderstood campus safety measures that UWPD facilitates is the issuance of timely warnings and emergency alerts. Required under the federal Clery Act, timely warnings and emergency alerts (we call themCrime Warnings and WiscAlerts on our campus) are intended to alert our campus community members when specific crimes have occurred within a clearly defined geographical area (Crime Warning) and when active threats (WiscAlert) are occurring within this same geographical area. Crime Warnings are sent campus-wide via email and serve to notify you of certain crimes that have occurred and are considered as ongoing because the suspects have either not been identified or apprehended—therefore, a potential continued safety concern exists. When a known and active threat (rather than a potential threat) is occurring, UWPD will issue a WiscAlert. WiscAlerts are sent via email, text, Facebook, and Twitter—they concisely communicate relevant information such that recipients can take immediate and necessary steps to avoid the active threat. Brevity is the hallmark of WiscAlerts given their emergent nature and narrowly intended purpose. Conversely, Crime Warnings—issued post incident—often provide greater detail (not always) given that the safety concerns are less imminent but nonetheless considered as ongoing for the reasons described above.

Recent expansions to our notifications to include incidents that happen just off-campus and the ability for parents/other designees to receive notices if a student lists them as a contact, combined with a spate of issuances around Freakfest (Halloween) a few weeks ago, appear to have compounded the usual confusion that exists with respect to our notification processes and have garnered a measure of consternation and concern as well. Ironically, the very mechanisms we have in place to ensure safety by alerting and informing our community of potential and actual threats, in many cases cause alarm and perpetuate perceptions of a lack of safety instead.

Understandably, any cluster of alerts issued in a short period of time raises questions about safety on our campus and prompts consideration as to whether or not these alerts are an indication of a marked increase in crimes occurring on or near campus. To offer context and assurance, below is a comparison of Crime Warnings and WiscAlerts issued during the fall semester (September 1 – December 31) for the past four years:

Table 1

Totals for all timely warnings issued between January 1 and October 31 for the past four years:

Table 2

In an effort to keep our community more informed about emergency incidents in their vicinity, UWPD launched a pilot program this past October called “Off-Campus Alerts.” These alerts are a supplement to our standard and required WiscAlerts. The key difference is that Off-Campus Alerts (OCAs) alert our community about significant threats in certain areas OFF the UW-Madison campus – in areas where a large number of our students live or frequently visit. This expansion moves us beyond what is minimally required through the Clery Act and is responsive to recent feedback we’ve received that suggests our community has a desire to be more informed about significant crimes and emergencies happing near campus. By definition, expanding the geographical boundaries within which we will issue these alerts means that there will be an increase in the number of alerts received, which in turn, fosters a perception that crime has increased and safety has decreased. But as the above numbers indicate, there has been no marked increase.

This is not to minimize the concerns we all share whenever incidents that threaten the safety of our students and overall campus community occur, on or off campus. UWPD is committed to ensuring safety through collaborative approaches—and to this end we work closely with campus partners and stakeholders to include the Division of Student Life, University Health Services, Housing, SafeWalk, ASM, and other student groups and shared governance bodies to address safety issues. In addition, we share information and receive ongoing feedback through our Police Advisory Council, Community Forums, and other engagement initiatives, and have established representative groups to provide ongoing service assessment and promote continuous improvement. One such example is our Clery workgroup comprised of various campus units/departments, including University Health Services, University Communications, Housing, Student Life, Legal Affairs, Human Resources, Athletics, and more. This group periodically reviews and evaluates our crime warning processes and issuances and recommends specific adjustments and improvements as warranted. Lastly, UWPD regularly communicates with and partners with the City of Madison Police Department to address a range of safety issues that impact our shared campus and broader city community.

I understand that our notifications can and do create concern, and in many cases, fear. And while the criteria established by federal law dictates if, how, and when we are required to issue a Crime Warning or WiscAlert—thereby largely removing discretion in their issuance—there are ways we can make adjustments to improve the process, content, and follow-up communications. Certainly, our Off-Campus Alert pilot is an example of how we can go above and beyond what is minimally required. Working to ensure campus community safety is UWPD’s priority and is at the center of everything we do. To this end, we will continue to evaluate the effectiveness and impact of our timely warning processes and make improvements where we can.

For more information about our notifications and crime warnings, please click here.

This post was originally published November 16 at Chief Roman’s blog.

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Kristen Roman
Chief of Police
Univ. of Wisconsin, Madison, Police Department